A lot of our items are made specially for the customer, so the time we need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times
Europe: 2-5 business days
Express shipping for Europe countries: 1-3 business days
Non Europe countries: 10-20 business days
Express shipping for non Europe countries: 2-5 business days
We will do our best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
We gladly accept returns, exchanges and cancellations
Contact us within: 5 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalised orders
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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For wholesale inquiries please contact: firstname.lastname@example.org